Pag-ibig: Employee’s Transfer of Records

This post is to help you know the procedures on how to transfer your Pag-ibig contributions from your previous employer.

Last 2009, I had a privilege to file a calamity loan because of the wrath of Typhoon Ondoy though, fortunately, me and my family was spared from this disastrous event. It was my first time to file a loan with Pag-ibig. When my current employer gave me my Employee Contribution printout, it stated that my first contribution was of 2007 in which I was already working since 2002. I was informed that I should update or request Pag-ibig to transfer my contributions from my previous employers. Sad to say that I was not able to do that but I still got a loan from Pag-ibig. It was recently (2011) that I decided to work on it.

1.)      I went to Pag-ibig Buendia office, near corner Ayala (RCBC building) and Buendia. I did not bring any documents with me coz I do not have any idea at all. I’ve search the web and unfortunately no info found (that’s why I’m making this blog for others to know :-D). I asked the guard on duty where to apply the transfer of records and asked me the location of the current employer’s address (Pasong Tamo, Makati) and he directed me to the 5^th flr.

2.)      Upon reaching the 5^th Flr. I saw many busy counters. Just to make sure, I asked the guard on duty on that floor what counter should I go for Transfer of Records and it’s in Counter No. 1.

3.)      At Counter No. 1, the personnel handed me the RTMRLD form (Request for Transfer of Member’s Records and Loan Details) to fill-up. As I was about to finish it, I remember that I was being transferred to 3 different companies though same employer. Meaning, my (previous) company has other businesses name and my records transferred 3 times during my 6 years in the company. I know that they do these because of tax issues. So just to make sure what company are those and inclusive dates, I left the building and decided to look at it through my SSS account online.

4.)      I decided to check the SSS online since my employment history was also posted there. I was able to get the info that I needed though no address info. The next day I went back to Pag-ibig office.

5.)      Having my form filed up, I submitted it to the assigned personnel and waited for my turn. I saw a man asked for a contribution printout request form and I decided to get one also and the rest of the people in that queue since I was already there and want to know the details of it. When it is my turn, another issue came. My marital status is not yet updated. My maiden name was still listed on the record and not my married surname, thus transfer cannot be made. The Pag-ibig personnel told me to furnish three copies of my marriage certificate (I assume three copies because I had three employers then). Then he gave me my contribution and member’s contribution verification printout to which my amazement, the details of my previous employers were there (company name, address and inclusive dates plus the total amount of contribution made). Since I don’t have a copy of my marriage contract with me, I left.

6.)      The next day, I have my form and photocopies of my marriage certificate. I presented this again to the Pag-ibig personnel (I wonder why there are different assigned counter personnel from the three days I was there). He asked me if I use my current surname and I informed him that it was still under my maiden name and that I’ve attached my marriage contract on the form.  Upon checking, he gave me another RTMRLD form that is the same RTMRLD form I previously received but this time, it was printed on a long bond paper. Without asking, I filled it up again, gave it to the counter personnel and he gave me a small piece of paper as an Acknowledgement Receipt and instructed me to make a follow-up after three weeks. The end.

Some important advice:

1.)      Don’t afraid to ask. People in Pag-ibig especially the guards are accommodating and ready to assist you. Asked the guard on duty beside the entrance first as filling depends on your current employer’s location.

2.)      It is better to secure a copy of your contributions list. In the request form, tick or check “Transfer of Records” so that your previous employer’s details are listed. You can have a copy of it after few minutes when they received your request form.

3.)     You can download the RTMRLD form from this link: http://www.pagibigfund.gov.ph/DLForms/FPF400%20REQUEST%20FOR%20TRANSFER%20OF%20MEMBERS%20RECORDS%20102007.pdf 

4.)     Make sure to make an update of your records once you change job or employer. I assume that time that my company will do the update for me such as my marital status etc. You have to file it all by yourself.

4.)      For women, make sure to bring a copy of your marriage certificate, in case they might need it.

5.)      Filling for transfer can be done in one day as long as you have your employer’s info and documents with you. Though it took me three days, I didn’t have a hard time as there are no long queues or line. They still accept and entertain inquiries even on a lunch break. Now, that’s what you called “Filipino Service.”